Mining
Cut grievance backlog days with ward-to-site escalation clarity.
TrustLedger product dashboard showing grievance cases, trust score, and SLA status.
Available now · Version 001
Resolution desk — role workspaces, grievance intake, trial, and Paystack path.
In active development · Version 002
Stakeholder Intelligence core — geo, registry, engagements, commitments, stronger grievance, reports, and ESG depth. South African geo and socio-economic depth is a first-class priority.
Faster grievance resolution
Route cases with clear ownership and SLA visibility from ward to board.
Trust score visibility
See community trust signals before delays and shutdown risk escalate.
Audit-ready ESG evidence
Capture defensible records for funders, regulators, and assurance teams.
How it works
A clear path from preview to proof
Know exactly what happens after each click — preview first, commit only when you need the output.
- 1
Preview walkthrough
Open the live product path on sample data — no signup required.
- 2
Run your scenario
Walk intake, resolution, and reporting the way your teams actually work.
- 3
Save / export report
Email is only asked when you want to keep or export full results.
Trusted by operators in high-stakes community environments
Social proof and trust assurances
- Operator A
- Operator B
- Municipality C
- DFI Partner
- Infra Co.
- Privacy-first lead capture
- No spam — contact only when you ask
- Secure handling of field and case data
Sectors
Built for environments where trust is operational risk
Energy
Keep host-community commitments visible before outage risk rises.
Public Sector
Produce audit-ready engagement evidence for oversight and funding.
Infrastructure
Protect delivery timelines with early trust-signal monitoring.
Pricing
Plans connected to Paystack checkout
ZAR excl. VAT. Subscribe verifies your card, starts a 14-day trial immediately, and bills the plan price only when the trial ends — unless you cancel first.
Solo
Lone consultant — one seat, essential grievance desk (no AI Assist).
R 1 999/mo
14-day trial available
Most popular
Practitioner
Independent desk — AI Assist, light governance, higher media quota.
R 5 399/mo
14-day trial available
Project
Owner + per-project seats for client, contractor, and community roles.
R 14 999/mo
14-day trial available
Institutional
Custom seats, regions, and compliance — sales-scoped.
Contact sales
Scoped to your assurance needs
Each organisation runs in its own TrustLedger workspace. Connections are encrypted, support access is allowlisted, and your content is not used to train external AI models. Optional layers — Trust Pack, private cloud workspace, and support-access visibility — add contract and isolation depth when procurement needs them.
Compare plans
Expand a section to see how desk features and privacy layers differ. Base protections are included; deeper privacy is optional.
Desk & delivery
| Feature | Solo | Practitioner | Project | Institutional |
|---|---|---|---|---|
| Seats | 1 (you) | 1 (you) | Owner + juniors | Custom |
| Active projects | 1 | Up to 2 | Multi-project | Programme-scale |
| Grievance / incident desk | ✓ | ✓ | ✓ | ✓ |
| AI Assist (suggest → apply → save)Humans always apply. No auto-resolve. | — | ✓ | ✓ | ✓ |
| Stakeholder Intelligence (registry, engagements, commitments) | — | — | ✓ | ✓ |
| Report packs | Monthly | Monthly + light governance | Monthly + executive | Full incl. board |
Trust & data protection (included)
| Feature | Solo | Practitioner | Project | Institutional |
|---|---|---|---|---|
| Your organisation is a separate TrustLedger workspace | ✓ | ✓ | ✓ | ✓ |
| Encrypted connection to TrustLedger | ✓ | ✓ | ✓ | ✓ |
| Your content is not used to train external AI models | ✓ | ✓ | ✓ | ✓ |
| Platform support access is allowlisted | ✓ | ✓ | ✓ | ✓ |
Optional privacy layers (add-on)
| Feature | Solo | Practitioner | Project | Institutional |
|---|---|---|---|---|
| Trust Pack — DPA-style terms, subprocessors note, purge SLA | On request | On request | Optional | Included in scoping |
| Private cloud workspace — dedicated site for your organisationFunded by you; TrustLedger configures the product to your private cloud. | — | — | Optional | Optional / typical |
| Enhanced access visibility for support actions | — | — | Optional | Optional |
Optional privacy layers
Choose extras for your Project plan. Most privacy depth is optional — add only what your clients or funders require.
See measurable trust outcomes on your own data
Start a 14-day trial workspace, then upgrade straight to Paystack when you are ready. Access pauses when the trial ends; data is kept for 3 months.